Case Study – Role of Community Health Workers in addressing inequities and systems transformation during COVID-19 and beyond: An opportunity for health department and organizational practices

This paper discusses how health departments can increase community trust in their work by formally partnering with CHWs and integrating them into the department’s work. In this case study, CHWs were particularly instrumental in educating community members about COVID-19 symptoms, best practices, and more. These CHWs also served as stakeholders in a variety of health department meetings, especially around COVID-19 decision making.